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Our privacy statement outlines the personal data we collect, and the ways in which we use this information.

If you continue to browse and use our website, you’re agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy below govern our relationship with you in relation to this website.

Terms of Use.

The use of this website is subject to the following terms of use:
The content of the pages of this website are for your general information and use only. Content and pages are subject to change without notice.

Neither we nor any third-parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, words, appearance and graphics. Reproduction is prohibited without prior consent.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Where possible we will do our very best to credit, source and link to information from third-parties.

Privacy Policy.

Our privacy policy is effective from 25th May 2018. We respect your privacy and we’re committed to protecting your personal data. This policy outlines what we collect, how we use it and how we comply with the General Data Protection Act (GDPR).

1. Introduction.

Our Privacy Policy applies to this website. It covers how we use your personal data when you visit our website and/or communicate with us. It also explains your privacy rights in relation to your data. We’ll ensure that any data received will be processed in accordance with the principles of the GDPR and this policy. Links provided from our site aren’t covered by this policy; please see the section on third-party links further down the page.

If you have any questions, or if you’d like to exercise your privacy rights, please follow the instructions below under the ‘How to contact us’ section.

2. Our website.

Our website showcases our services, work and updates as a design agency for the general public and for anyone who may be interested in our design services. The term ‘Wildflowers’, ‘Wildflowers of London’, ‘Wildflowers Ldn Ltd’, ‘us’ or ‘we’ refers to us, the owner of the website.

  • The term ‘you’ or ‘the user’ refers to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • ICO means Information Commissioner’s Office.

3. Personal data we may collect about you.

Personal data is any information about an individual that can be used to identify them. The data this website collects falls into the following categories:

Contact Data
This includes your name and email address, as well as any other information you provide when you send an email using the email addresses provided on our website.

Technical Data
This includes your IP address, your browser type/version, time-zone setting and location, operating system (OS) and platform (Mac, Windows etc.), and other technology on the devices you use to access our website. This is done through third-party services and certain WordPress plugins, in order to monitor your behaviour on our website, and also to monitor and detect malicious browsing activity.

4. How is your personal data collected?

We use a few different methods to collect personal data, through both direct interactions with our website, and through third-parties.

Direct interactions include the personal data you provide when you:

  • make an enquiry through our website
  • contact us with an enquiry using our email address
  • engage with us through our social media channels

Third-parties and/or automated technologies:

  • Data from third-parties who are permitted by law or have your consent to share your personal data with us, such as via social media. We’ll only use your personal data when the law allows us to.

5. How we use your personal data.

We use your personal data to get in touch with you, to bring you updates on our website content and services, to get a better idea of who uses the website and the pages they visit in order to help us improve the website, and to help understand your requirements.

We use your personal data to provide a better service, through responding to enquiries sent through the website or enquiry form, replying to you in order to send requested information or marketing material, or following up a request for more information.

We’ll continue to use your information under this basis until you withdraw consent or it is determined your consent no longer exists.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, we may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

6. Your individual rights.

We’ve listed your rights under the GDPR laws below. You can read more about your rights in detail on the ICO’s website;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO if you feel there is a problem with the way we’re handling your data. We handle subject access requests in accordance with the GDPR, and you can find out how to contact us below.

7. Cookies.

Cookies are used on our website to help provide you with a better experience. The website does this by placing a small text file (cookie) on your device to track how you use our website, and to record or log whether you have seen particular messages that the website displays. Some cookies are required to use the full functionality of this website.

We recommend having a look at https://ico.org.uk/for-the-public/online/cookies/ for a more detailed guide on what cookies are, how you can control cookies and also how to delete them from your web browser.

The list below describes the cookies and trackers we use on this site and what we use them for. If you’re not happy, then you can either cease to use this website, delete the cookies having visited the website, or browse the website using your browser’s anonymous usage setting (“Incognito” mode in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.):

CookieTypeDurationDescription
cookielawinfo-checbox-analytics011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional011 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy011 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Analytics
We use Fathom Analytics as our analytics platform to collect information about visitor behaviour on our website. This allows us to track user behaviour on our website without collecting any Personally identifiable information or relying on cookies.

Fathom Analytics is fully GDPR, CCPA, and PECR compliant. and you can read more about the platform here: https://usefathom.com/compliance

8. Disclosures of your personal data.

Browsing behaviour and location data may be shared with third parties connected to social media. Please take a look at our section on Cookies above, including the cookie list, for more information about who those third parties are.

9. Data security.

We do our utmost to ensure the security of any personal information we hold by using secure data storage technologies, services and workflows in order to securely store, access and manage your data.

We have appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. Only staff and other third-parties who have a business need to know have access to your data. These third-parties will only process your personal data on our instructions and they’re subject to a duty of confidentiality. We’ve put in place procedures to deal with any suspected personal data or information breach and we’ll contact you and any the ICO in an event of a breach of data.

10. Third-party links.

Our website includes links to third-party websites and services, for example when we reference sources in our blog posts, or links to social media profiles. Clicking on these links may allow third-parties to collect or share information about you. We don’t control these third-party websites and aren’t responsible for their privacy statements. When you leave our website, please check the privacy policy of your destination as the information collected will vary from site to site.

11. How to contact us.

If you do have any questions or queries about our privacy policy after reading through it, or you’d like to exercise any of your rights in line with the GDPR, please email us at hi@WildflowersLDN.com and we’ll be more than happy to help.

12. Useful links, resources & further information.

We’ve included the following links for reference and for additional information about the GDPR and data protection. They do not represent an endorsement of any third-party services:

Overview of the GDPR — General Data Protection Regulation
Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
The Guide to the PECR 2003
Google Privacy Policy
Linkedin Privacy Policy
WordFence Privacy Policy

13. Changes to our privacy policy.

The ICO regularly issues guidance about how businesses should follow the GDPR, and you might notice periodic updates to this policy. Please check back regularly for our most up-to-date version, and we’ll do our best to highlight key changes.

14. Cross-border data transfers.

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate (for example new business enquiries using our new business enquiry form, handled by Typeform) to enable the use of the information in accordance with this privacy policy.

17. Trademarks.

We aim to acknowledge all trademarks reproduced throughout our website which aren’t the property of — or licensed to — us.

18. Contacting Us.

We’re more than happy to answer any questions, comments or requests you may have regarding this Privacy Policy. Please don’t hesitate to contact us.

Wildflowers Ldn Ltd
Marketing Agency

Registered in England & Wales
Company number:
13267318

Email us:
hi@wildflowersldn.com

Privacy Policy